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Customers. They are your most important asset.

  Customer Acquisition and Retention

CRM Group is a Seattle-based consulting firm led by Terry Miller – a customer relationship management expert with more than 20 years of sales, marketing and customer service experience.

Put simply, we help companies large and small find new customers, retain existing customers and generate more customer revenue.

We develop marketing strategies. We create and implement marketing campaigns. We establish new sales teams. We train existing sales teams. We improve customer service processes. We hold group consortia.

Our clients range from cutting-edge high-tech firms like Adobe, Concur, Trupanion and Selligent to industry leaders like AT&T Wireless, Korn/Ferry and ShareBuilder. However, the bulk of our work is performed for small and mid-sized companies eager to see improvement.

Whatever size your business, whatever your marketing, sales or customer-service challenge, you'll work directly with Terry Miller – the founder of the firm, the chief strategist and the project-team leader.

Ready to take your business to the next level? Call Terry directly at 425-922-3064.

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